After monitoring this for some time, we are now confident the issue is fully resolved.

We've successfully implemented the necessary changes to resolve the downtime. We are now actively monitoring the system to ensure stability and prevent any recurrence of failures.

We identified an issue and are working on a resolution for it.

Hello,

We are aware of an issue with Litespeed Webserver on LIM115 cPanel server.

Affected services: Websites Expected downtime: 1hr

Affected servers: cPanel server: LIM115

Most of the websites should be running with the alternative web server but you may encounter clients with unreachable sites.

Our team is actively working on this and an update will be provided shortly.