Truehost Cloud Status

Some systems are experiencing issues.

Truehost Cloud Status

Real-time information on system performance and availability

1 Incident
  • cPanel Hosting

    Last updated 2026-01-21 06:24:06

    Operational

    cPanel Webhosting: Starter, Pro, Business

  • Plesk Windows Hosting

    Last updated 2025-07-10 17:10:17

    Plesk Webhosting: Starter, Pro, Business

  • Tcloud VPS

    Last updated 2025-07-10 17:11:37

    Operational

    Managed and Unmanaged VPS plans

  • Cloudpap VPS

    Last updated 2025-07-16 07:47:49

    Operational

    Legacy Unmanaged VPS plans

  • Reseller cPanel Hosting

    Last updated 2025-07-10 17:12:48

    Operational

    cPanel based Reseller Plans: Starter, Pro

1 Incident
  • Workplace Professional Suite

    Last updated 2025-07-10 17:14:11

    Appsuite productivity; Includes Mail, Calender, Drive, Office etc

1 Incident
  • Truehost Knowledge Base

    Last updated 2025-07-10 16:50:19

    Operational
  • Live Chat Support Service

    Last updated 2025-07-10 16:51:50

    Operational
  • Ticket Support Service

    Last updated 2025-07-10 16:50:33

    Operational
  • Call Support Service

    Last updated 2025-07-10 16:51:44

    Operational
  • Truehost Website

    Last updated 2025-07-10 16:55:21

  • Truehost Billing & Orders

    Last updated 2025-07-10 16:55:45

    Operational
  • Olitt Site

    Last updated 2025-07-10 16:43:00

    Operational
  • Olitt Websites and Stores

    Last updated 2025-10-25 04:30:27

    Operational
  • Olitt Wordpress Hosting

    Last updated 2025-07-18 04:28:19

    Operational
  • Olitt Knowledge Base

    Last updated 2025-07-10 16:50:12

    Operational

Planned Maintenance

  • Scheduled Server Maintenance – April 8, 2026

    21 hours from now —
    Upcoming

    Dear Valued Client,

    We would like to inform you of a scheduled maintenance window affecting select nodes within our VPS infrastructure.

    MAINTENANCE DETAILS

    Date: Wednesday, April 8, 2026

    Time: 1:00 AM – 2:40 AM (East Africa Time)

    Reason: Planned hardware checks

    Affected Nodes: das204, das205, das206

    Expected Impact

    Each node is expected to experience an intermittent downtime of approximately 30 minutes during the maintenance window. Services hosted on the above nodes may be temporarily unreachable during this period.

    What You Should Do

    To avoid data inconsistencies or disruptions, we kindly ask that you:

    • Refrain from pushing updates, deployments, or database migrations during the maintenance window.

    • Schedule any critical tasks either before 12:45 AM EAT or after 2:40 AM EAT.

    Our team will be actively monitoring all systems throughout the maintenance process to ensure a smooth and timely restoration of services. We expect all nodes to be fully operational by 2:40 AM EAT at the latest.

    We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our infrastructure.

    Should you have any questions or concerns, please do not hesitate to reach out to our support team at support@truehost.cloud or via your client portal.

    Warm regards,

    The Truehost Team

Past Incidents

No incidents reported between 2026-04-04 and 2026-04-02